FAQs
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Why Was My Card Charged For Another Package?
We automatically charge all package by credit card klients when their package depletes to 1
use or less. Please keep track of your pup’s kamp days. This way if you ever decide to switch your billing option, and do not wish to be charged for another package, you can let us know before your card is automatically charged for a new package. If you aren’t sure how many days are left on your pups package, feel free to ask us. -
Why Did You Send Me a Form For My Vet - I Just Filled One Out?
We want all of our dogs to stay healthy so we need up-to-date vaccinations and test results. For this reasons we require our Vet Health Form to be filled out by your vet every time one of our required vaccines or fecal tests needs to be or has been updated. We appreciate your cooperation on this matter and hope that you feel secure that all of our Kampers are current.
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What is the Earliest or Latest I Can Drop-off My Dog?
Our business hours are Monday – Friday 7am to 6pm. You can drop off and pick up at your convenience.